Privacy Policy
Last updated: 9/27/2025
1. Introduction
StudienKollegPrep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Use our services
- Contact us for support
- Subscribe to our newsletter
This information may include:
- Name and email address
- Profile information
- Study progress and performance data
- Communication preferences
Usage Data
We automatically collect certain information when you access our service, including your IP address, browser type, operating system, access times, and the pages you have viewed.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Personalize your experience
- Send you marketing communications (with your consent)
- Protect against fraudulent or illegal activity
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for any other purpose
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to processing of your personal information
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookies through your browser settings, but disabling them may affect the functionality of our services.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@studienkollegprep.com
Subject: Privacy Policy Inquiry